Jobs for Guest Service Representative

Client Service Representative

Client Service Representative Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client’s first and last impression of The Garden Vet and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care. Essential Functions and Responsibilities: Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone. Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment. Respond with compassion and empathy in stressful and emotional situations. Maintain a clean, stocked and orderly lobby and front office area. Educate clients on wellness plans, food and products sold in waiting room. Perform opening and closing procedures, end of day reports and deposits. Data Entry: records, client questionnaires, referral information, etc. Distribute mail. Ensure that referral letters and lab results go to the corresponding veterinarians. Admit patients: ensuring that the patient is weighed and all information is current. Skills and Qualifications: 1 year CSR experience in veterinary practice required. Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter). Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal. There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team. Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit. Excellent communication skills with clients and team members. Proficient time management, ability to problem solve, learn, and handle multiple tasks. Enthusiastic team player with a patient, and positive professional attitude. Must be able to work seated for a majority of the day. Benefits and Perks: Short Term Disability paid for by employer Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family Company Sponsored Employee Assistance Program (Headspace) 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment Kaiser/UMR Insurance Plans with multiple options Flexible Spending Account or Health Savings Account options United Healthcare Dental Insurance; includes a 100% paid premium option for team members United Healthcare Vision Insurance options Long Term Disability option Progyny-Fertility and Family Building Support (up to $10,000) Team Member Discounts for Pet Care Paid time off-inclusive of sick, personal, and vacation LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled) Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled) Referral Bonus Program DailyPay on Demand The Garden Vet is an established three-doctor practice located in the heart of Carroll Gardens, Brooklyn (close to Manhattan). Our pet-friendly neighborhood has great restaurants and shops and is only two blocks from the train and three from the BQE. We strive to provide exceptional customer service and patient care by working as a team; we work hard, and we also have fun! We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love. #J-18808-Ljbffr

Best Match

Guest Services Representative

Ropes & Gray New York, NY

About Ropes & Gray: Ropes & Gray is a preeminent, global law firm. The firm has been ranked in the top-three on The American Lawyer's prestigious "A-List" for seven years and is ranked #1 on Law.com International's "A-List" in the U.K. - rankings that honor the "Best of the Best" firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer. Overview: Acting as the face of a global law firm, the Guest Services Representative is responsible for greeting and directing all clients and visitors, while attending to the main telephone line and organizing immediate assistance to meetings in progress. This position expands upon the traditional receptionist role, including the responsibility of coordinating Conference Center operations of our New York office. It is ideal for a customer service orientated individual who has the ability to make a great first impression and present themselves in a polished and professional manner. Responsibilities: Promptly and professionally answer main telephone switchboard and ensure calls are routed expediently. Follow specified procedures to handle inquiries when providing information related to the firm. Foster a welcoming and professional environment by promptly greeting and appropriately directing all clients and visitors upon their arrival. Register external visitors upon request in building security site. Monitor visitor access and gain approval for access when needed to assist in ensuring a secure environment. Respond to walk-up requests at the Conference Center desk by providing first in class support to internal and external clients. Coordinate immediate assistance to meetings in progress in relation to catering, technology, room or setup needs. Create new and/or edit existing room reservations in scheduling software (EMS). Arrange car service reservations and/or voucher distribution for visitors and clients. Maintain well stocked and orderly appearance of conference rooms, reception area and visitor offices, as needed. Collaborate with facilities team on property removal passes, maintenance requests, vendor access needs, after-hours office access and activity. Uphold all Conference Services policies, procedures and high standards for quality service. Perform other work related duties as assigned by the Conference Services Managers. Qualifications: A high school diploma or the equivalent with a minimum of three years of related work experience. Hotel or law firm experience preferred. Proficiency in MS Office (reservation software experience a plus.) Highly developed customer service skills. Strong verbal and written communication skills. ESSENTIAL CAPABILITIES: Must demonstrate the ability to: Maintain strict confidentiality of the firm's internal and personnel affairs. Provide first class customer service, focusing on detail-orientation and quality assurance. Interact effectively and professionally with all levels of personnel. Maintain composure under pressure and handle several matters concurrently. Plan, organize and carry out multiple related activities with limited supervision. Work effectively in a culturally and educationally diverse environment. Follow up and follow through on all assigned tasks. Be flexible and maintain a professional manner in all situations. Be reliable and punctual. Be available for overtime. Work in a multi-office environment. Compensation and Total Rewards Package: Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is $49,500 to $74,500 which represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity. Working Conditions: This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

Best Match

CORRESPONDENCE REPRESENTATIVE

City of New York New York, NY

Job Description IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. *ADDITIONAL COMPENSATION* Newly hired Caseworkers will receive $46,689/YR Newly hired Caseworkers are now eligible to receive a bonus of up to $6000 during a two-year period between April 2024 to March 2026. Caseworkers hired and onboarded by April 1,2024 and who remain active on payroll through this period will have the opportunity to earn up to four (4) bi-annual $1,500 bonus payments, for a possible maximum of $6,000. Criteria are that staff remain on active status during the entirety of each six-month period listed here: *RETENTION BONUS* - April 1, 2024 - September 30, 2024 - October 1. 2024 - March 31, 2025. - April 1, 2025 - September 30, 2025. - October 1, 2025 - March 31,2026. *ASSIGNMENT DIFFERENTIAL* OCSE CASEWORKERS RECEIVE A YEARLY DIFFERNTIAL OF $1540 Under direct supervision of the Unit Supervisor of Correspondence Services, with some latitude for independent initiative and judgment, the Caseworker, functioning as Correspondence Representative will be responsible for documenting personal client interaction in response to Child Support case issues and confidential matters of post-order cases. S/he responds to a high volume of mail and electronic correspondence generated by a variety of common, everyday Child Support-related issues. (Post order cases are those cases that already have been assigned court-ordered child support payments). The Office of Child Support Services is recruiting (3) Caseworkers to function as Correspondence Representatives: The Correspondence Representatives will: - Review and analyze the issues presented by the client (custodial or noncustodial parent) through mail, electronic or telephonic interaction/correspondence to determine the problem or concern; and is required to have a comprehensive and working knowledge of the child support OCSS systems. - Respond to all client inquiry with carefully written detailed, case-specific letters explaining the validity of the issue or concern, and the corrective action taken, e.g., new information verified/added or sent to appropriate OCSS unit or resolved third party intervention i.e., another agency. - Utilize the information systems, i.e. Automated State Support Enforcement and Tracking System (ASSETS); Welfare Management System (WMS); plus, the Uniform Court Management System (UCMS), for the purpose of evaluating issues in correspondence and preparing responses/ documents related to them. - Contact clients, respondents and third parties, i.e., attorneys, employers, legal and social services staff of other OCSS units, and other government agencies to resolve the clients concerns. - Compare OCSS systems information with the issues identified in the client personal interaction/ correspondence to see if a full search and review are necessary or the complexity proved to be minor. - Perform appropriate correction/update or documents the need for corrections and forward to the appropriate unit for action. Hours: 8:30 AM 4:00 PM Work Location: 151 West Broadway 5th floor, New York, New York 10013 Qualifications 1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA). Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Enrollment Representative

MJHS New York, NY

Req #: 2661 Job ID: 14185 Job Location: New York, NY Zip Code: 10041 Category: Sales & Marketing Agency: Elderplan Status: Regular Full-Time Office: Hybrid Salary: $42,400.61 - $53,000.76 per year The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Why work for MJHS?: When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest! Benefits include: Tuition Reimbursement for all full and part-time staff Generous paid time off Affordable medical, dental and vision coverage for employee and family members Two retirement plans ! 403(b) AND Employer Paid Pension Flexible spending And MORE! MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF) Responsibilities: This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), Elderplan Medicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining to them the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment. Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program, and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data for purposes of management and reporting. Qualifications: Bachelor's Degree or 2 years health care experience; managed care/sales experience is a plus. Valid Driver's License. Excellent communication, time management, and presentation skills, strong telephone etiquette and comfort with the geriatric population. Spanish, Cantonese or another language fluency may be required. Requires ability to learn, understand and explain healthcare eligibility requirements, conduct business successfully over the phone, offer excellent customer service and express compassion while meeting the demands of high volume and high productivity. Operates in accordance with regulatory agency contract guidelines.

GUEST SERVICE REPRESENTATIVE II - FLEX

Navy Exchange Service Command New York, NY

Job Description - GUEST SERVICE REPRESENTATIVE II - FLEX (240003EZ) Job Number: 240003EZ Primary Location Organization Staten Island Navy Lodge Pay Range: $19.19 + DOE Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of guests' stay, accommodating special requests, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrating effective communication skills, and interacting professionally with guests. Assists guests with all requests in person or via telephone, including but not limited to making, confirming, and/or cancelling room reservations. Greets and welcomes guests upon sight, always maintaining outstanding guest relations. Completes all mandatory training designated for overnight shift and fills in schedule gaps due to call-outs, no-shows, vacations, etc. Communicates with all lodging associates and chain of command concerning operations and guest issues. Applies knowledge of standard operating procedures and processes governing patron eligibility. Reconciles shift transactions of all accounts and outlets, ensuring complete balancing while maintaining guest service. Interacts with guests, receiving and resolving complaints, and adjusting room fees and check-in/check-out times as necessary. Registers and assigns rooms to guests, issuing room keys or cards, and keeps records of occupied rooms and guest accounts. Operates a multi-line telephone system, records and delivers messages, and answers inquiries. Responsible for inventory of all keys and other supplies maintained at the front desk. Utilizes the Property Management System (PMS) to access guest information and manage reservations. May be required to retrieve Lost and Found items and contact guests regarding lost or found items. Logs trouble calls in the PMS and ensures the appropriate department is notified. Operates POS to record sales from convenience store, if applicable. Ensures all wake-up calls are handled promptly and properly. Ensures security of all guests is maintained at all times. May be required to generate and print various reports from the PMS. Completes all computer-generated reports as assigned and notates any account discrepancies. Prepares Close Bank Report and receipts at the end of each shift. May be responsible for the set-up and breakdown of the complimentary self-service breakfast bar. May be required to assist in laundry facility and deliver supplies to guests. May be required to possess a valid state driver's license to travel to other lodging facilities. Will be required to work all shifts including weekends and holidays as scheduled. May be called upon to maintain operations during inclement weather and/or other emergencies. May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment. Performs other duties as assigned. Minimum Requirements: GENERAL EXPERIENCE: One (1) year of general office clerical experience demonstrating the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE: One (1) year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. #J-18808-Ljbffr

GUEST SERVICE REPRESENTATIVE I - Flex

Navy Exchange Service Command New York, NY

Job Description - GUEST SERVICE REPRESENTATIVE I - Flex (2400047Z) Job Number: 2400047Z Primary Location Staten Island Navy Lodge Pay Range: $18.00 + DOE Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of guests' stay, accommodating special requests, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, and professionally interact with guests, answering questions concerning lodging facilities, amenities, and local attractions. Assist guests with requests in person or via telephone, including making, confirming, and cancelling room reservations, collecting payments, and presenting lodging receipts. Greet and welcome guests upon sight, maintaining outstanding guest relations. Communicate with lodging associates and chain of command concerning operations and guest issues requiring immediate attention. Apply knowledge of standard operating procedures and rules governing patron eligibility. Process reservations within established guidelines and provide alternative lodging options when rooms are unavailable. Assist Front Office Manager/Supervisor or AGM in handling group reservations. Reconcile shift transactions of all accounts and outlets, ensuring complete balancing while maintaining guest service. Interact with guests to resolve complaints, adjusting room fees or check-in/check-out times as necessary. Register and assign rooms to guests, issuing room keys or cards, and maintaining records of occupied rooms and guest accounts. Operate a multi-line telephone system and answer inquiries pertaining to services and local attractions. Responsible for inventory of keys and supplies at the front desk; maintain cleanliness and safety of the lobby area. Assist in training and instructing personnel assigned to the Front Desk. Utilize the Property Management System (PMS) to access guest information and process reservations. Ensure Lost and Found procedures are adhered to according to brand standards. Log trouble calls in the PMS and ensure appropriate department notification. May assist in maintaining and stocking adequate supply levels in the convenience store. Ensure all wake-up calls are handled promptly. Exchange and maintain rotating change fund and daily log of moneys received and deposited. May be required to generate and print various reports from the PMS. Prepare Close Bank Report and receipts at the end of each shift. May assist in the setup and cleanup of the complimentary self-service breakfast bar. May assist in laundry facility and deliver supplies to guests. May require a valid state driver’s license to travel to other lodging facilities. Work all shifts including weekends and holidays as scheduled. May maintain operations during emergencies in the absence of a supervisor. May be required to obtain NEXCOM Hospitality Group front desk certification within 6 months of employment. Perform other duties as assigned. Minimum Requirements: General Experience: One (1) year of general office clerical experience that demonstrates the ability to perform clerical duties satisfactorily. Specialized Experience: One (1) year progressively responsible experience related to the position to be filled. Substitution of Education for Experience: Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. #J-18808-Ljbffr

GUEST SERVICE REPRESENTATIVE I - Full Time

Navy Exchange Service Command New York, NY

Job Description - GUEST SERVICE REPRESENTATIVE I - Full Time (2400047Y) Job Number: 2400047Y Primary Location Organization: Staten Island Navy Lodge Pay Range: $18.00 + DOE Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests' stay, accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests. Duties and Responsibilities: Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning lodging, facilities, amenities, and provides information about local attractions. Assists guests with all requests in person or via telephone including but not limited to making, confirming, and/or cancelling room reservations, collecting payments, and presenting lodging receipts. Greets and welcomes guests upon sight, always maintaining outstanding guest relations. Communicates with all lodging associates and chain of command concerning operations, guest issues, or situations that require immediate attention. Applies knowledge of standard operating procedures, processes, and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. Assists Front Office Manager, Supervisor, or Assistant General Manager (AGM) in handling group reservations. Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times. Interacts with guests and receives and resolves guests' complaints including but not limited to adjusting room fees and check-in/check-out times. Registers and assigns rooms to guests, issuing room keys or cards, and keeps records of occupied rooms and guest accounts. Operates a multi-line telephone system and records and delivers messages as required. Responsible for inventory of all keys and other supplies maintained at the front desk. Responsible for assigned master key, properly logging in and out using key log for record. Assists the Front Office Manager, Supervisor, or AGM to train and instruct personnel assigned to the Front Desk. Utilizes the Property Management System (PMS) to access guest information and retrieve reservation information. Logs trouble calls in the PMS and ensures the appropriate department is notified. Operates POS to record sales from convenience store if applicable. Ensures all wake-up calls are handled promptly and properly. Exchanges and maintains rotating change fund and daily log of moneys received and deposited. May be required to generate and print various reports from the PMS. Completes all computer-generated reports as assigned. May be responsible for the set-up and breakdown of the complimentary self-service breakfast bar. May be required to assist in laundry facility and issue deliver supplies to guests. May be required to possess a valid state driver's license to travel to other lodging facilities as needed. Will be required to work all shifts including weekends and holidays as scheduled. May be called upon to maintain operations during inclement weather and other emergencies. May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment. Minimum Requirements: GENERAL EXPERIENCE: One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE: One (1) year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. #J-18808-Ljbffr

GUEST SERVICE REPRESENTATIVE II - PART TIME - RECRUITMENT BONUS $850

Navy Exchange Service Command New York, NY

Job Description - GUEST SERVICE REPRESENTATIVE II - PART TIME - RECRUITMENT BONUS $850 (2400030M) Job Number: 2400030M Primary Location Organization Staten Island Navy Lodge Pay Range: $19.19 + DOE Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests' stay, accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service related office operations, and the safety, security, and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, interact professionally with guests, answering questions concerning lodging facilities, amenities, and providing information about local attractions. Assists guests with all requests in person or via telephone including, but not limited to, making, confirming, and or cancelling room reservations, collecting payments, and presenting lodging receipts. Greets and welcomes guests upon sight, always maintaining outstanding guest relations. Required to complete all mandatory training designated for overnight shift and is designated to fill in schedule gaps due to call-outs, no-shows, vacations, etc. for the overnight shift schedule. Completes all work duties and reports assigned to the shift as required. Communicates with all lodging associates and chain of command concerning operations, guest issues, or situations that require immediate attention. Applies knowledge of standard operating procedures, processes, and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and or alternative lodging options in the area. Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times. Interacts with guests and receives and resolves guests' complaints including adjusting room fees and check-in/check-out times consistent with program policy. Registers and assigns rooms to guests, issuing room keys or cards, transmits and receives messages, and keeps records of occupied rooms and guest accounts. Operates a multi-line telephone system, records and delivers messages as required, and answers inquiries pertaining to services, base facilities, area attractions, and travel directions. Responsible for inventory of all keys and other supplies and or amenities maintained at the front desk. Responsible for assigned master key. Properly logs in and out using key log for record. Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information, and change or cancel reservations as requested by the guests. May be required to retrieve Lost and Found items and contact guests regarding lost or found items. Logs trouble calls in the PMS and ensures the appropriate department is notified. Ensures security of all guests is maintained at all times. May be required to assist in laundry facility and issue deliver supplies to guests. Will be required to work all shifts including weekends and holidays as scheduled. May be called upon to maintain operations during inclement weather and or other emergencies for short period of time during the absence of supervisor GM or AGM. May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment as well as any other requirements. Minimum Requirements: GENERAL EXPERIENCE: One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE: One (1) year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. #J-18808-Ljbffr

Representative

Arrow Electronics New York, NY

Position: Business Development Representative Job Description: Arrow is hiring a Business Development Representative. The Digital Security and Surveillance Business Development Manager’s position encompasses all related responsibilities for the growth, development and communications of the Security Market for Seneca Data product lines including: Seneca Security Servers, Storage appliances, View stations, and other product lines and accessories. Involves managing DSS manufactures representatives, customer relationships and working closely with sales and marketing staff to determine, meet and exceed customer needs. What You'll Be Doing Responsible for developing and penetrating named and target accounts within Physical Security Market. Utilize existing relationships in the Physical Security Market to leverage new business opportunities. Develop new relationships in the Physical Security market to promote sales opportunities. Understand the customers' business and strategic goals. Align to the customer needs with appropriate product and service offerings. Create Business Development plans for communicating actions needed to close opportunities within strategic accounts. Continuous Development of Sales Leads to move them through the Sales Funnel. Own customer onboarding by leading cross departmental teams, communicating customer requirements, and ensuring customer expectations are met. Transition of new buying accounts to an Account Manager. Work with Account Managers on increasing Business within named Deeper and Wider accounts. Attend and set meetings and agendas for Vertical Market Shows. Work with Product Managers to communicate customer feedback for current product offerings, future plans, and road maps to meet customer needs. Provide escalation support to account managers and named accounts. Represent Seneca in a professional manner; striving for total customer satisfaction. Work towards and obtain financial performance goals in support of new business and named accounts. Perform other duties as assigned. What We Are Looking For 5-10 years Outside Business Development & Sales. Previous Security Market sales experience. Strong Background in Business Development and Revenue Generation. Must be able to prepare and deliver Sales Presentations and proposals. Understanding of Physical Security Industry and Ecosystem. Understanding of Vertical Markets specific to Physical Security. Excellent verbal and written skills. Ability to work in a fast-paced team environment. Excellent organization and creativity skills. Excellent customer service skills. Public speaking and/or presentation skills. Strong assessment/prioritization skills. Ability to make decisions under pressure. Ability to create positive impressions with customers, business partners and staff. Proficient knowledge of MS Office Programs (Excel, Outlook, Word and PowerPoint). HS diploma required. College experience helpful (preferably in business, marketing, sales or similar major). Formal product management training helpful. What’s In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Paid Time Off Health Savings Account (HSA) / Health Reimbursement Account (HRA) Options Growth Opportunities Short-Term / Long-Term Disability Insurance Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines) 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines) Bike Racks And more! Annual Hiring Range / Hourly Rate: $135,000. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-TX-Texas (Remote Employees) Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. Arrow COVID-19 Vaccination Policy: Arrow requires employees to provide proof of full COVID-19 vaccination by December 1, 2021, for all positions located in CO and for business units within immixGroup and Zeus. All other employees will be required to identify vaccination status by December 1, 2021, and provide proof of full vaccination by January 3, 2022. Last updated: 2024-01-26 #J-18808-Ljbffr

Guest Services Representative

American Museum of Natural History New York, NY

Special Instructions Work schedules require a weekend day. Various shift schedules are available. Position Information Position Title: Guest Services Representative Department: Visitor Services - 080 Position Summary The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor Services department is seeking part-time Guest Services Representatives to provide outstanding services to visitors, representing the Museum to the public through direct interaction and communication with Museum visitors and members. Applicants should be reliable, committed to the success of their team and demonstrate the ability to thrive in a dynamic and busy environment. Responsibilities Greet members and visitors and check for timed-entry reservations upon their arrival. For visitors transacting onsite, process reservations and sell pay-as-you-wish admission to regional visitors following all outlined protocols and process combination tickets to the available special exhibitions and theaters when operable. Process vouchers and passes in Tessitura. Process all member transactions. Identify upsell opportunities and process new and renewing members in the Tessitura ticketing system. Track new membership sales and complete appropriate forms and CSI’s in Tessitura for back-of-house reporting and customer resolution. Encourage current members who contribute to increase and upgrade their annual gift. Update member contact information in Tessitura as appropriate. Provide general information about special exhibitions and scan tickets and sell upgrade tickets at all special exhibition entrances. Facilitate the operation of LeFrak Theater, including providing direction on seating and the distributing and sanitizing of 3D glasses. Greet Museum visitors at the Planetarium Space Show, scan tickets, operate the Planetarium elevators, facilitate visitor entry into the Planetarium from the preshow area and usher visitors inside the theater. Facilitate the Planetarium show operation from start to finish by managing the space show console. Adjust school/tour group orders and enter or update reservations. Greet and facilitate the safe entry of school and tour groups. Collect school group lunches in the school reception area and transport to the student lunchroom area. Coordinate the lunchroom area and facilitate seating of groups and distribution of lunches. Operate the Museum’s coatroom(s), which includes hanging coats and hats, storing small bags and running the point-of-sale system. Expected Salary The expected salary for the Guest Services Representative is $20/hour. This position is overtime-eligible. Pay will be determined based on several factors, including skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience. Required Qualifications High School Diploma or equivalent. Previous experience working in high-volume environments. Previous work in customer-focused/service-related industries. Preferred Qualifications Physical Demands Must be able to remain in a stationary position (sitting or standing) for prolonged periods. Must be able to occasionally lift up to 20 pounds. Must be able to move about the Museum campus. Positioning/change of positioning: Must be able to frequently position oneself/body to accomplish job duties. Balancing: Maintaining body equilibrium to prevent falling. Climbing: Ascending or descending physical structures. Exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. May include any of the following: Pushing: Using upper extremities to press against something with steady force to thrust forward, downward or outward. Pulling: Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Category Part-Time Total Number of Scheduled Hours Per Pay Period 40 Union Status Union FLSA Non-Exempt Expected Salary Minimum: $20/hour Maximum: $20/hour EEO Statement The American Museum of Natural History is an Equal Opportunity/Affirmative Action Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law. Documents Needed To Apply Required Documents: Resume Optional Documents: Cover Letter American Museum of Natural History 200 Central Park West New York, NY 10024-5192 Phone: 212-769-5100 Open daily, 10am – 5:30pm Maps and Directions #J-18808-Ljbffr

Customer Service Representative

CSI Management New York, NY

From the beginning, Crosstown Solutions’ mission has been to maximize impact with innovative techniques. Currently, we serve one of the nation’s top telecom firms educating consumers about fiber-optic services. Our approach quickly raises awareness about advanced television, voice, and internet solutions. In everything, we offer customer care with professionalism and integrity, which aligns our purpose with that of our partner. It’s a winning relationship for everyone. Our track record of unstoppable growth has given our Customer Service Representatives a highly-regarded reputation, and our core values continue to cultivate the expansion we have seen. Our core values include integrity, morale, and culture. Integrity: We put our team in front of our own personal gain; we make sure their success is acquired before we look at our own needs. Morale: Morale and attitude are fundamentals to success. Culture: Our team camaraderie is the backbone of what makes our company successful. Our innovative culture has always been our competitive advantage and is what makes us the industry’s best. We are looking to fill positions in Sales and Direct Customer Service in our customer service departments. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no cost since we love to teach you what we do to be successful. CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: Must be 18 years of age or older Hard Working and Reliable Must have Good Communication Skills and a Great Personality Ready to work FULL TIME (no part-time available) Driver's License a Plus but not Mandatory Quick promotions Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship. ***We are looking for sports-minded individuals to join our company due to their competitive nature, desire to win and succeed, and their experience being a team player. If you think those qualities apply to you, then we'd love to meet! This is a full-time, in-office position based in Brooklyn, New York. We are looking for candidates that are able to start immediately, so you must be local to the area. #J-18808-Ljbffr

Patient Service Representative

Hmixray New York, NY

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. #J-18808-Ljbffr

Patient Service Representative

Towncare Dental Partnership New York, NY

Overview We are looking for a Patient Service Representative at Dolson Dental in Middletown, NY to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. Responsibilities The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service. Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to DCA Policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Post charges and payments to patient accounts Checking voice-mail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications Experience working in a dental, medical, or other health-care office, preferred Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills The base hourly range for this position is $17.14 to $30.75 per hour. In addition to base compensation for the role, an employee may qualify for variable compensation that includes a production incentive and an annual or quarterly bonus tied to performance. Pay is based on several factors, including, but not limited to, education, work experience, and certifications. We comply with all minimum wage laws as applicable. In addition to your hourly pay, we offer benefits such as a comprehensive benefits package, which includes: Medical and vision insurance (individual and family coverage) Life insurance Short-term and long-term disability insurance Workers’ compensation benefits 401k Plan Overtime Paid Time Off Any leave required under federal, state, or local law All benefits are subject to potential vesting and eligibility requirements. No matter where or when you begin a career, you’ll find a far-reaching choice of benefits and incentives as we shape the future of dentistry together. Applications are being accepted on an ongoing basis. The Company is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other status or characteristic protected by applicable law. #J-18808-Ljbffr

Quick Apply

Patient Service Representative

Summit Health Management New York, NY

Patient Service Representative - Parkchester Apply locations Bronx, NY time type Full time posted on Posted Yesterday job requisition id R40334 About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Job Description The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. Essential Functions/Responsibilities Greeting and welcoming patients Organizing and coordinating patient in-take and other appointments Accurately enters/updates patient information in system Assisting patients with completion of paperwork when necessary Scanning, updating and filing medical records Answering phone calls, questions, etc. in a prompt and polite manner Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) Handling cash and co-payments accurately and responsibly Providing outstanding customer service to every patient Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc. Qualifications A High School Degree or GED Happy, welcoming, and can-do attitude with patients and coworkers Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred Excellent verbal, written, and interpersonal communication skills Detail-oriented and a team player Computer Proficiency and superior keyboarding skills (approximately 55 wpm) Flexible/adaptable nature to work in a continuously evolving environment Passion for helping others in a healthcare environment Ability to effectively interact with physicians, patients and other staff members Bilingual language skills required or preferred based on site location. Physical requirements Ability to sit and stand for periods of time. Heavy computer use required. Pay Range $18.25/hr The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. #J-18808-Ljbffr

Field Service Representative

Vixxo Corporation New York, NY

Vixxo is a technology-enabled asset management company that provides facility, intelligent energy and construction management services for clients with geographically-dispersed portfolios throughout North America. We work with Fortune 500 corporations within the retail, restaurant, convenience and grocery industries, leveraging data to help businesses make better decisions, streamline maintenance, gain visibility into facility investments and achieve sustained cost savings. Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and are dedicated to providing best-in-class service to our clients and service providers. Job Description BE A PART OF OUR GROWTH The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain.The geographic territory includes, southern Connecticut, NYand NJ. Serve in a consultant capacity to customer base to ensure field services are effective and customer’s contractual requirements are being met. Responsible for oversight of Service Providers from various angles including but not limited to: workmanship, cost, safety, system compliance and overall customer satisfaction. Additionally, assist with Service Provider selection and ongoing training. Provide support and guidance to client and service personnel regarding on-site routine services including installation, maintenance and repair. ABOUT THE ROLE Responsible for ensuring Service Providers maintain high standards of safety and operational integrity; works with Service Providers to ensure they are providing high quality work, and Company and client’s expectations are being met; Includes Franchisees in the evaluation process when appropriate. Conducts various types of site inspections, to ensure Service Providers are adhering to the contractual requirements set forth by the Company. Inspections include but are not limited to: Site Safety Observations; Quality Inspections and perform analysis on repeat/multiple service calls that have been submitted for specific sites Identifies customer locations with high maintenance activities and produces recommendations that result in reduced down time and maintenance costs Oversee preventive and reactive maintenance and/or capital projects for designated clients Performs asset management including life extension repairs and planned replacement evaluations. Establishes and monitors preventative maintenance programs for assigned area Works with Operations and various client departments on remodels, capital replacements and program rollouts requiring equipment and/or contractor services. Represents the Company at meetings with designated customers; for internal as well as external customer meetings; deliver presentations on facilities related issues, and other requested issues. Maintains a high level of technical expertise in the field of construction, refrigeration, fast food equipment, electronics, utility management, etc. Inspects for compliance with government regulations for assigned area (i.e., health departments, environmental agencies, local/City/State/Federal Government, building codes, permits, etc.). As necessary, will work with internal Accounts Payable department to review and resolve invoicing issues and accounting issues, i.e. disputed 75 percent overnight travel Qualifications ABOUT YOU To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5 plus years of experience in facilities management or related field; field experience is preferred Ability to be on-call 24x7 for critical customer issues Possess a basic to intermediate knowledge of building HVAC, automation, life safety/fire protection systems, energy operations etc.; Maintenance or technical experience is a plus Have a moderate knowledge of a variety of trades such as carpentry, electrical, mechanical etc. Intermediate knowledge of Microsoft Word, Microsoft Excel and Microsoft Power Point Demonstration of leadership ability, presentation capabilities and organization skills. Proven ability to effectively establish priorities and develop objectives, goals and action plans to meet or exceed customer expectations within a fast paced environment Demonstrated strong customer focus Ability to operate within the company/department budget Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

High salary

Member Service Representative

Crunch Fitness New York, NY

Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive and results-driven environment for individuals of all fitness levels. As one of the largest and fastest-growing fitness brands in the world, Crunch offers a diverse range of cutting-edge Group Fitness classes, state-of-the-art equipment and knowledgeable fitness coaches available to help members achieve their fitness goals. At Crunch, we embrace a “no judgments” mantra and strive to create a supportive community where fitness meets entertainment. Reports To: General Manager Role: The Member Services Representatives (MSR) are the first line of contact with members and guests and their role is to create a warm, kind, and welcoming environment. They are professional and genuinely enthusiastic about fitness and about serving others. The MSR understands the importance of creating a fantastic Member Experience and that the front desk is the epicenter of the gym. Member Experience Responsibilities: Attitude: A positive attitude starts with a smile and acknowledging every single member or guest. Even if you’re busy, a quick hello, goodbye or, “I’ll be with you in a moment” goes a long way. You can also create a warm and welcoming environment by asking a member what they are working on in the gym today or asking them how their workout went as they exit. Enthusiasm: Genuine enthusiasm plays a critical role in creating a positive Member Experience. It’s the difference between going through the motions and engaging with people in the moment with a sincere, positive attitude. Knowledge: Knowledge is important because when members or guests have questions, they are looking for credible answers from informed team members. The MSR understands that the front desk is the epicenter of the gym where the Member Experience starts and ends. Essential Responsibilities: Proficient at registering guests, touring the gym using the Digital Toolkit, and enrolling new members. Understand the membership types and promotions and possess the ability to present and sell memberships. Be proficient at booking the CrunchONE Kickoff for new members. Enroll new members and set up their monthly dues using a checking account (ACH) with a secondary credit card backup. Fix or update member accounts by checking in members and addressing any account issues. Answer phones in a courteous, helpful, and professional manner. Communicate all facets of gym facilities, services, and amenities. Sell retail items to members or guests. Participate in team and zone cleaning activities. Dress professionally and maintain a clean uniform. Be part of a supportive team culture and attend all team meetings. Participate in outreach and community activities. Use the TMax system to activate equipment. Check in all members and guests in accordance with company procedures. Manage member accounts using the ABC Financial Ignite system. Show members how to download and activate the Crunch App. Provide support for all members checking in for group fitness classes. Execute all in-gym and online training requirements. Follow all policies and procedures in the Employee Handbook. Maintain high standards of professionalism and uphold Crunch core values. Job Requirements: Strong customer service orientation with a desire to help others. Maintains friendly and helpful attitude to all club staff, members, and guests. Must be outgoing, enthusiastic, coachable, and full of energy! Ability to work on a team and take coaching and direction from others. Preferred customer service, sales, and/or hospitality experience. Required Education and Experience: Experience in a service-oriented environment is desirable. On-the-job training is provided. CPR/AED certified or can complete within 30 days from hire. Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state, or local law or ordinance or regulation. #J-18808-Ljbffr

Customer Service Representative

Transdev North America New York, NY

Become a Customer Service Representative at our Hillburn, NY Location! Transdev is looking for a Customer Service Representative who is responsible for answering questions and fielding customer service calls as needed. Transdev is proud to offer: $20.00/hour Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision. Paid time off & vacation. Our Customer Service Representatives are responsible for: Responding to customer inquiries and problems by providing timely and accurate information or directing inquiries to supervisors. Following and explaining policy and procedures as outlined in operations and procedures manuals. Treating each customer/caller with courtesy, dignity, and respect privacy. Meeting or exceeding established performance requirements. Receiving customer inquiries and complaints. Answering questions and providing information about services. Clearly and accurately documenting issues. Remaining knowledgeable of all policies and procedure changes. Adhering to the work schedule in order to handle the call volume and contractual requirements, unless requested by supervisor. Resolving customer inquiries relating to transportation; communicating resolution to customers. All other duties as assigned. Minimum Qualifications: A minimum of High School diploma or GED. Experience working with the elderly or persons with disabilities preferred. Must possess the ability to work with customers and co-workers with diverse ethnic backgrounds and disabilities. Experience using a personal computer is a must. Complete any training requirements. Have proficient English skills both verbally and in written form. Must be organized and focused. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace. California applicants: Please Click Here for CA Employee Privacy Policy. #J-18808-Ljbffr

Customer Service Representative

Radiance Marketing New York, NY

RAD NYC is located in Midtown Manhattan. We are an outsourced Marketing, Sales, and Brand Development firm, providing face to face services to some of the most well-known companies in a variety of industries. At RAD NYC, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. This is achieved through direct interaction with our clients target audiences. Our in-person consulting provides clients with the results they need to excel in their field and elevate their goals The name RAD NYC means brightness and holding a brilliant light. We are looking to instill that brightness and positivity into our clients' businesses. Here at RAD NYC, we believe in providing positivity and opportunity, a new beginning. RAD NYC provides all employees with an opportunity for growth in the many facets of a business. #J-18808-Ljbffr

Customer Service Representative

Quipt Home Medical New York, NY

Fastsigns of Staten Island is hiring for a Customer Service Representative to join our team! Competitive Pay Paid Vacation and Holidays Performance Bonus A Successful FASTSIGNS Customer Service Representative Will Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! #J-18808-Ljbffr

Patient Service Representative

New York University New York, NY

Position Summary Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student and/or casual employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and records. Provide suggestions that improve existing policies and procedures. Handle inquiries requiring additional investigation and/or specialized knowledge. Qualifications Required Education: High School diploma or equivalent. Required Experience: 2 years of office experience. Preferred Experience: 2 years of dental office or related healthcare facility experience. Required Skills, Knowledge and Abilities: Excellent customer service skills. Ability to prioritize in a fast-paced environment. Ability to remain calm under pressure. Familiarity with basic word processing, spreadsheet and database applications. Moderate, accurate keyboarding. Additional Information EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity #J-18808-Ljbffr